Why choose Managed Services by Redfaire International?

JDE Support When You Need It

We provide 24/7/365 support for Oracle JD Edwards in all major languages. Users can log tickets via phone, email or Zendesk. We guarantee response and resolution times and if we fail, your fee is credited.

We Are Trusted By Worldwide Organisations

We work with a range of SMEs and global companies to improve their use of JD Edwards software.

We Complement Your Existing Technical Team

Our "Lifeline" service is a cost-efficient way to complement your internal IT team. We will always endeavor to work with you and your team. Alternatively, you can fully outsource your IT support on our “Kinetics” package, and let us do the hard work for you.

We Work Beyond JD Edwards

We support all third-party applications and the entire user experience. When you first come on board as a customer, we look at the other applications you are using, and provide support on those as well.

A Simple Price Plan & Unlimited Use

We charge an agreed subscription per user per month, allowing unlimited use of our helpdesk services. Unlike other providers, we actively encourage you to use our services more. The more you use it, the more we improve your system. This model incentivizes us to improve your JD Edwards install and train your users to drive down the number of tickets logged.

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Learn how Circle K relocated their JD Edwards support from India to Europe and reduced their Total Cost of Ownership.


We chose Redfaire International for their deep ERP expertise in our industry. During our 10+ year relationship, we achieved great results together.

Marc van Vliet, Pladis

We see Redfaire International as a reliable JD Edwards partner. They have been successful in supporting us to deploy mission critical applications like JD Edwards ERP and Oracle Business Intelligence.

Gert Groenevelt, Denkavit

Redfaire International helps Bravilor to get the most out of our JD Edwards ERP system. We work very well together in searching for solutions and supporting the continuous change of business requirements.

Heering Ligthart, Bravilor Bonamat

Redfaire International helped us achieve one of our long time ambitions: to automate our business processes through integrated solutions.

Roger Siegenthaler, mb-microtec
Marc van Vliet, Pladis
Gert Groenevelt, Denkavit
Heering Ligthart, Bravilor Bonamat
Roger Siegenthaler, mb-microtec

How can we help?

Simply fill out the form and our team will be in touch.

Our Locations

Direct Presence in 22 Countries

With a team of more than 650 employees and 16 languages spoken across EMEA, N. America, Brazil and Asia Pacific, we have local experts on the ground around the world.

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