JD Edwards & Oracle Cloud Infrastructure at Nikkiso Medical Europe

Upgrading to JD Edwards EnterpriseOne 9.2 and migrating the ERP to Oracle Cloud Infrastructure enabled Nikkiso Medical Europe to future-proof their ERP and infrastructure, improve performance and deliver operational efficiencies.



Increased efficiency

Increased efficiency

Scalability & Future-Proofing

Scalability & Future-Proofing

Improved performance & security

Improved performance & security

On behalf of the leadership team at Nikkiso, thanks to each and every one on the Redfaire International team. Not only was the project delivered on time and under budget, but through the whole project, from pre-sales to go-live, it was managed excellently. The project management and issue management throughout were of the highest order and the communications and collaboration were first class.

Steve Cox, Senior Director, Global Operations
Founded in Japan in 1953

Founded in Japan in 1953

Nikkiso Group, 8,789 Consolidated Employees

Nikkiso Group, 8,789 Consolidated Employees

Nikkiso Medical Europe, HQ in Germany, locations in UK, Belgium, US & Colombia

Nikkiso Medical Europe, HQ in Germany, locations in UK, Belgium, US & Colombia


Part of the Nikkiso Group, Nikkiso Medical is one of the world’s leading manufacturers of dialysis machines. A pioneer of hemodialysis machines in Japan, the Medical Division continues to improve dialysis medical care worldwide. Its mission is to constantly improve the user-friendliness, safety, and efficiency of this complex technology. Patient safety is Nikkiso Medical’s number one priority.

Customer Challenge

The Mission of Nikkiso Medical Europe, one of the leading manufacturers of dialysis machines, is to constantly improve the user friendliness, safety, and efficiency of the complex technology they manufacture. Patient safety is at the heart of everything they do.

To continue to deliver on this mission, in the first half of 2021, Nikkiso Medical Europe, upgraded to EnterpriseOne 9.2. The goal was to future-proof their core IT systems to ensure continued operational excellence.

Nikkiso engaged Redfaire International to:  

  • Upgrade JD Edwards from 9.1 to 9.2.
  • Optimize their Infrastructure and Security by migrating JD Edwards to Oracle Cloud Infrastructure.
  • Provide 24/7 near-shore support to users in EMEA.

Why Nikkiso Medical Chose Redfaire International

Nikkiso chose Redfaire International because of:

  • The breadth of their offerings – Consulting, Support, and expertise in Oracle Cloud Infrastructure.
  • Their deep sectoral knowledge - the senior consultants had all extensive knowledge of working in this highly regulated sector.
  • Quality of the Team - what really stood out for Nikkiso was the ‘soft skills, the team spirit, shared commitment and communication skills.

Why Nikkiso chose Redfaire International:

  • Range of Skills - Single supplier for Consulting, Support & Cloud.
  • Extensive experience in the medical device sector.
  • Excellent Project Management.
  • Nearshore Support.

The team were enthusiastic and had a positive attitude, which was contagious and made our project management a lot more enjoyable.  During the project, we felt that all members of the project team and management teams were kept well informed of the progress through every phase.

We will very happily recommend Redfaire to any other organization looking for a similar solution.

Steve Cox, Senior Director, Global Operations



Application Upgrade EnterpriseOne 9.1 to EnterpriseOne 9.2 

Upgrading to the latest version of JD Edwards EnterpriseOne means Nikkiso can:

  • Easily scale up production to meet the demands of an expanding market.
  • Future-proof their IT landscape - being on the latest version of JD Edwards means Nikkiso can continuously innovate. Being ‘Code Current’, they can now take advantage of the latest innovations from the JDE development team as they are released, and the IT team no longer has to plan for large-scale ERP upgrade projects.
  • Improve user experience thanks to the new tools in JDE 9.2 such as personalization, forms, and mobile apps.

Deploying JD Edwards on Oracle Cloud Infrastructure

Nikkiso selected Redfaire’s Cloud 9 service which includes migration to Oracle Cloud Infrastructure. JD Edwards on Oracle Cloud Infrastructure ensures optimum performance and security. Oracle’s Gen 2 Cloud was built specifically for Enterprise Applications


24/7 Nearshore Support  

Redfaire International supplies 24/7 nearshore support from Redfaire’s Centre of excellence, in Limerick, Ireland. With support outsourced to Redfaire’s dedicated team of named experts, Nikkiso has freed up IT resources to focus on IT optimization and innovation.

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