JD Edwards 9.2 & Oracle Cloud Infrastructure - Building Solid foundations for the future

CH&CO chose Redfaire to upgrade and modernize their ERP and IT infrastructure.  The project was undertaken during lockdown. Delivering this ambitious project on time and on budget with no on-site or face-to-face meetings demanded flexibility, resilience, and ingenuity.

Thanks to strong teamwork, collaboration, and a shared vision, the project was successfully delivered despite the challenging context of a global pandemic.









“The Redfaire team are committed, flexible and are always willing to go the extra mile. This is a project that should be held up as a genuine example of what can be achieved despite extreme conditions.”

Rob Lee,
Head of Information Security, Cyber and Infrastructure, CH&CO

Annual Revenues of £300m

Annual Revenues of £300m

6,200 Team Members

6,200 Team Members

750 Locations Across <br> UK & Ireland

750 Locations Across
UK & Ireland


Headquartered in Reading, UK, CH&CO offers premium contract and hospitality catering services throughout the UK and Ireland. The company has a prestigious client portfolio and has held a Royal Warrant for the provision of catering services to HM the Queen since 2013. The company is growing organically and through acquisitions. IT is key to facilitating this growth and delivering strong ROI.


Customer Challenge

A modern, robust, scalable IT system is a key pillar of CH&CO's strategy.

The question was, how to deliver this complex, strategic project when everyone had to work remotely because of Covid-19?

From January to June 2020, in the middle of a global pandemic, Redfaire and CH&CO:

  • Upgraded JD Edwards EnterpriseOne 9.0 to the latest version, 9.2.
  • Moved JD Edwards ERP onto Oracle Cloud Infrastructure.
  • Implemented Oracle’s Virtual Database (Extreme Performance) on Oracle Cloud Infrastructure.

Successfully completing a transformative project like this on time and on budget is quite an achievement. That the teams were able to do this despite the challenges of the Covid-19 lockdown is testimony to the strong partnership and skills of Redfaire’s consultants and CH&CO’s internal team.

Why CH&CO Chose Redfaire International

CH&CO chose Redfaire International thanks to their skills and extensive experience in bringing JD Edwards customers onto Oracle Cloud Infrastructure.

Redfaire’s Cloud 9 methodology and the team’s keen understanding of the strategic objectives of the upgrade and move to the Cloud ensured that the project was delivered on time and on-budget, despite the challenges of remote working.

Why CH&CO chose Redfaire International:

  • Extensive experience of migrating JD Edwards to the Oracle Cloud.
  • Proven Cloud Migration Methodology.
  • Track record of delivering complex projects on time and on budget.

“Redfaire not only delivered but exceeded expectations. It was a pleasure to work with the Redfaire team. They combined technical excellence with a deep understanding of how this project fits with our strategic business objectives.”

Rob Lee,
Head of Information Security, Cyber and Infrastructure, CH&CO


The goal of the 2020 project was to lay a solid foundation to support future business growth and to ensure that the company is well positioned to exploit opportunities offered by Cloud, Mobile and AI.

JD Edwards EnterpriseOne 9.2

Upgrading to EnterpriseOne 9.2 enables the team to take full advantage of new functionalities like orchestrations.

Many key, time-consuming processes such as bank reconciliation have been automated, delivering considerable time and cost-savings.

End-users have also gained in efficiency thanks to features such as watchlists, the ability to personalize their dashboards and to set up relevant notifications.

Finally, by being on the latest version of JD Edwards, CH&CO can benefit from JD Edwards’ continuous delivery model.

Moving to Oracle Cloud Infrastructure
CH&CO Group selected Redfaire’s Cloud 9 service, which facilitates a fast, hassle-free move to Oracle Cloud Infrastructure. Cloud 9 includes a fully managed service.

Moving the ERP to Oracle Cloud has delivered:

  • Improved ERP performance and platform stability.
  • Guaranteed best-in-class security with end-to-end encryption and protection.
  • Reduced IT maintenance costs thanks to a fully managed service delivered against an SLA.
  • Robust Disaster Recovery supporting full invocation testing.

Oracle Database
As part of the Upgrade process, Redfaire also implemented Oracle’s Virtual Database (Extreme Performance) on Oracle Cloud Infrastructure. Benefits delivered included:

  • Faster business reporting.
  • A robust disaster recovery solution thanks to active data guard which provides for a fast DR point objective.
  • Adoption of Active Directory facilitating single sign-on.


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