Privacy Policy

Your privacy is important to us. This page provides you with the information about the cookies that are used on this website and give the tools and knowledge to manage them.


  1. What are cookies?
  2. Types of cookies
  3. Which cookies does [company name] use?
  4. What happens if I opt out of all cookies?
  5. How do I opt out of cookies?

1. What are cookies?

A cookie is a small piece of data that is placed on an internet user's computer memory. The information the cookie contains is set by a website's server and it can be used when the user visits the website.

Cookies were designed to remember things that an internet user has done on that website in the past, which can include putting products in their basket, logging in, or clicking on links. Cookies are not dangerous. They are not computer programs and cannot be used to circulate viruses.

This information about how customers use the website is used in many ways:

  • To keep a record of the products you've put in your shopping bag for next time you visit
  • To make personalised product recommendations, based upon your previous times you've shopped on the website
  • To remember your preferences
  • To find out what the website doesn't do well and make improvements to it in future
  • Allow you to share pages with social networks like Facebook
  • Make sure advertising on other websites is relevant to you
  • Plus many other uses too

2. Types of cookies

Session (or Transient) Cookies

A session cookie only lasts for the duration of users using the website. A web browser normally deletes session cookies when it quits. They become inaccessible after the session has been inactive for a time and are automatically deleted from your computer when the browser is closed. Forest Holidays use session cookies to allow you to move from page to page without having to login or re-submit details each time.

Persistent (or Permanent) Cookies

Persistent cookies that are stored on the user's computer memory and are not deleted when the browser is closed. Forest Holidays use these cookies to record your preferences for the website in order to present something relevant to you on the next time you visit the website. They are also used to collect information about the numbers of visitors, the average time spent on a particular page and analyse shopping behaviour on the website. This information is used to find out how the well the website works and where it can be improved.

Flash Cookies (or Locally Shared Objects)

You probably have Adobe Flash installed on your computer. Websites that contain Flash can also store small files on your computer that are used in the same way as cookies.

Flash cookies can also back up the data that is stored in other cookies. When you delete cookies, your Flash cookies are not affected. So a website may still recognise you if it backed up the deleted cookie information on a Flash cookie.

Third-party cookies

Redfaire International B.V. works with selected companies to provide additional content and services, for example reviews. These companies may also set cookies on our behalf. We are working with these third parties to get a full list of the cookies they use and what they are used for.

Sharing with social networks

Redfaire International B.V. presently do not use social network share buttons, but we have detailed the information about this for future use. This allows you to share details of our products and services with your friends via social networks like Twitter and Facebook, these companies may set a cookie on your computer memory. Find out more about these here:

3. Which cookies do Redfaire International B.V. use? 

a) Cookies used by Redfaire International B.V. (1st Party Cookie).

We use the following cookies on this website

  • Content Management System Cookie (PHP Session)
  • Google Analytics Cookie

We also use these cookies to remember information about your preferences so that we can tailor the website to your needs.

b) PHP Session Cookie (1st party cookie)

This cookie is added by the system we use to manage the content within our website. It also records information about the way customers use our website, to give us the information to continually improve our website for you. 

c) Google Analytics (3rd party cookie)

A behavioural tracking service that also helps us find out what can be improved on the website and how important it is.

4. What happens if I opt out of all cookies?

In short, nothing. We only use tracking cookies on this website to check our visitor statistics and keyword importance.

5. How do I opt out of cookies?

You can manage the cookies that you allow on your computer through the internet browser that you use. You can also ask to be alerted every time a cookie is offered. There are instructions on how to manage your cookies using the most popular internet browsers below on the following website:

Privacy Policy

  1. Redfaire International B.V. takes the privacy of its Website users very seriously. Below we set out our Privacy Policy, which governs the way in which we process any personal information that you provide to us. If we decide to change our Privacy Policy for the website, we will post those changes here so that you will always know what information we gather, how we might use that information and whether we will disclose it to anyone.
  2. Redfaire International B.V. collect the e-mail addresses of those who communicate with us via e-mail, post and telephone. Your personal information (which includes your name, address and any other details you provide to us now or during our relationship with you, which identifies you as an individual) may be processed and stored in a database, even after termination of the relationship, by Redfaire International B.V. You can ask us at any time for details of the information we hold about you.
  3. Redfaire International B.V. We process personal data only for the purpose for which they are collected. The purpose is dependent on whether you use only our website, or additionally, our services. If you use our services, you are required to register, and we collect your personal data. We use this personal data for the provision of the service or the performance of the contract. We may use your personal data for other similar purposes, including marketing and communications, but that will only occur in the case we have your consent or another legal justification for doing so.
  4. Redfaire International B.V. aggregate information on the pages consumers’ access or visit, for the purposes of improving the content of our Website. This is not disclosed or shared with other organisations for commercial purposes. This information will only be disclosed when legally required to do so, at the request of governmental authorities conducting an investigation, to verify or enforce compliance with the policies governing our Website and applicable laws or to protect against misuse or unauthorised use of our Website.
  5. As a data subject you have a number of rights under GDPR (EU Regulation 2016/679 – the General Data Protection Regulation) including:

    a) The right to be informed about our collection and use of personal data.

    b) The right of access to the personal data we hold about you.

    c) The right to rectification if any personal data we hold about you is inaccurate or incomplete.

    d) The right to be forgotten.

    e) The right to restrict (i.e. prevent) the processing of your personal data.

    f) The right to restrict the use of your data for particular purposes.

    g) Rights with respect to automated decision-making and profiling.

  6. We may share your data with other companies in our group for the purposes of support and marketing. This includes our holding company and its subsidiaries.
  7. Your data will only be stored within the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein.)
  8. Redfaire and its affiliates will use your information for the purposes of administering our relationship with you, such as: processing your requests, providing you with information about our services and for auditing usage of the site. If you wish us to cease processing the information we have about you, or have any concerns, please send an appropriate request by e-mail to our Data Protection officer . You can also apply here
  9. Our website uses cookies in one area. We use them to store information entered into the email/contact form, so information does not need to be re-entered on subsequent visits. Save for the use of cookies, we do not automatically log data or collect data apart from information you specifically provide to us. You can set your computer browser to reject cookies, but this may preclude your use of certain parts of our website. If you use our helpdesk services we will collect browser type, settings, your operating system, last web page you visited and your IP address which may include location information for the purposes of support. We retain personal data only for as long as is described above, to respond to your requests, or longer if required by law. If we retain your personal data for historical or statistical purposes we ensure that the personal data cannot be used further. While in our possession, we try to maintain the accuracy of your personal data.
  10. We have implemented reasonable security policies, rules and technical measures to protect the personal data that we have under our control from unauthorised access, improper use and disclosure, unauthorised destruction or accidental loss. We cannot guarantee that these will be effective, but Redfaire will comply with all security measures legally set forth.
  11. Where you have previously given your consent to process your personal data, you also have the right to request that we port or transfer your personal data to a different service provider or to yourself if you so wish. You have the right to withdraw that consent. If you withdraw your consent, we will cease using your personal data without affecting the lawfulness of processing based on consent before your withdrawal.
  12. We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on our website and you will be deemed to have accepted the terms of the Privacy Policy on your first use of our website following the alterations. We recommend that you check this page regularly to keep up-to-date.
  13. Our Contact Information (Data Controller)

    Adam Fronteras Data Protection Officer Email

    Redfaire Limited 400 Thames Valley Park, Reading RG6 1PT Telephone +44 118 9653 903

  14. Our Supervisory Authority You have the right to lodge a complaint with any Supervisory Authority. See our Supervisory Authority contact details below:

    United Kingdom

    Information Commissioner’s Office

    Water Lane, Wycliffe House Wilmslow - Cheshire SK9 5AF +44 1625 545 745

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